Frequently Asked Questions
Everything you need to know about shopping with Kesha.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment to ensure you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags still attached. You can initiate a return or exchange through our online portal. Please note that for hygiene reasons, earrings and intimate apparel are final sale.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout. You will receive a tracking number via email as soon as your package leaves our warehouse.
What payment methods do you accept?
Kesha accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout. Please note that customs duties and taxes may apply depending on your country's regulations.
How should I care for my Kesha garments?
To maintain the quality of your clothing, we recommend following the care instructions found on the inner label of each piece. Most of our delicate items prefer a cold hand wash and being laid flat to dry.